Privacy Policy

We’d like to assure all users that AirportAbuse.com takes protecting the privacy of our users seriously. We collect non-sensitive information from anonymous visitors. With permission, we collect additional information about registered users of our website and app. The following privacy policy has been written in order to clearly and specifically identify what information we collect. If you have any questions or concerns regarding our privacy policy, please get in touch with us.

AirportAbuse.com is abbreviated as "we" and "us" in the following privacy policy.

Collection of Data from All Visitors

We collect IP addresses of all visitors, the name of visitors who post review reports, email addresses of those who communicate with us via email, and aggregate information on what pages visitors access or visit.

Collection of Data from Users

Users MUST be of age 13 or older to create airport review reports or post replies AirportAbuse.com. We collect and use the following fields from all users who file reports:

  • Name
  • Flight Number
  • Date of Incident
  • Local Time
  • Visa Status
  • Hours of Abuse
  • Nationality
  • Airport
  • E-Mail
  • Review/Reply Post Date and Time
  • IP Address
  • Notes on Experience of Abuse
  • User Agent of Browser

How We Use Collected Data

Information we collect is used to improve the user experience for individual visitors, improve our entire website for all visitors, and respond more efficiently to customer service requests. Information we collect is never shared with external entities, and information we collect is never sold to external companies.

Visitor Contact Information

If you supply us with contact information (email address, postal address, telephone number), you will only receive the information that you asked for.

Stored Information

Upon request, we provide site visitors with access to all information that we maintain about them. Visitors may also request to have any inaccuracies corrected in the information we stored about them.

Security

We always use industry-standard encryption technologies when transferring data to and from our website. But assume no liability whatsoever.

Updates to Our Privacy Policy

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change in the future. If you are concerned about how your information is used, you should check back at our website periodically.