This is my first time at DXB. I had a transit flight, firstly connections door is locked as a cage and no one is around to help or open it.
I arrived at DXB, A lady on arrival was shouting residence and Tourist. I approached her asking what about connections? She said follow tourist side. I followed, looked around connection pointing area which was locked like a cage and followed Tourist. A staff member directed me at end of tourist line that i am in wrong queue. I approached same lady again and told her that my flight is a 05:50 this was about 04:15 already and you have wasted my 30 mins here. I need to follow connections.
She asked her colleague to take connection people to the connections area, he took me and other around 15 people, he performed a bag checks etc and told me to stand there while others are being scanned so he will take us all up where we should be going. Another waist of 20 mins. Then his colleague came and told all to take lift and go up.
I went up and then found out this is terminal 1 and i should be going to terminal 2. I approached a staff member asking where is terminal 2, he directed me to go downstairs and follow shuttle.
A staff member was there and i told him about my flight and terminal. He was sitting relax, a shuttle came and he asked few people to come around but me. I asked him again after 20 mins that when my shuttle is coming i might miss my flight like this, He was like did i not call you? Shuttle just gone now. I was like you did not as i was looking at you.
He start asking why i came to him late etc
Moral as i followed staff member's instructions, I lost time and plane ticket as i managed to reach terminal 2 at exact time of close of gates for my flight FZ 391.
All i can do now to pray to God, never ever made me come to Dubai for connecting flight but anywhere else in the word. I will try to book direct flights or via some other airports going forward. Lesson learned, please be aware of this.