Very bad experience, I complained because this is happened to me second time. Last November when i flew back to Israel I went boots to purchase eye drop . one lady wearing hijab gave me eye drop then I purchased and left after that I opened it was lashes serum I was so angry , she was a big scammer. That time I don't have a plan to complained. Yesterday again I need some item and went to boots pharmacy same lady approached me ,she don't remember me but I never forget. She was following me how annoying she was . She try to touch my face . How unprofessional ? Did she have a license? Very disgusting. How Boots pharmacy hired those kind of staff. Very disappointing.

Hello Isaac, very sorry to hear about your bad experience at Dubai Airport Boots, the lady obviously should not have sold you lashes serum when you asked for eye drops. Sorry that she tried to touch your face. This will be reported to DXB officials and hopefully the lady will be reprimanded. Sorry about the negative experience during your transit. Hope you have safe travels.

When someone is unvwell people should not be trying to scam them. Sorry about your experience with this lady at Boots. Hope you get the eye drops and feel better.

One more thing to added she was not wearing uniform same like other staffs. Very unprofessional. Second time.e she don't remember me and try to sell her products.

Hello Isaac, thank you for your report. This issue has been relayed to relevant party at Dubai Airports Company (about the lack of uniform). Thank you for the update.