Dubai International Airport (DXB) Abuse Report

2023/6/25 (Sun) my flight was emirates GXQB6W to Shanghai 9:35 am. I arrived early around 6:30 am that day.
When I finished checking in and about to depart and check passport through departure customs around 7:30 am , some staff instructed me to go inside to the desk ABC area. Then I approached desk c. That was a bit chubby young man with Apple Watch and wearing white turban. He said:” your info of ur work visa said you are from a province of China, however you possess a Taiwan passport so you can’t travel. “ after he said that, he immediately tore up my flight ticket in front of my face with a offensive cold face, tone and manner.

I explained to him the visa was managed by my company which I have no awareness or knowledge or ownership to that, plus in global visa cases Taiwan has always been considered as part of China! Hence that has no conflict with the fact or global political practice! Last but not least, why the mismatch of work visa has anything to do with travel? Wasn’t it has anything to do with passport? And with all self explanatory indicators every human being knows what it is going on, totally nothing illegal or mixed up!!! The mean guy then told me to inquire emigration office and then I ran to it, the office guy told me it should be no issues, so I literally ran back ( because I was afraid to miss my flight ) to reclaim for a new ticket ( because the offensive guy tore my previous ticket up ) when I back, the mean young guy still insisted on I can’t travel under the circumstances, and then …here comes the great part .. he robbed my ticket from my hand and tore it up in my face… again!!!!!

It not only caused me lose my flight and vacation and quite some money that couldn’t be refunded from the flight…I am also certain- it was the most offensive, humiliated, and seriously racist incident I’ve ever encountered. If I don’t get a proper apology especially from that guy or compensate, I will share the news to international media or China media. I had been working as reporter and journalist for years in bbc and other media myself as well so I know exactly it’s a classic good news story.

Hi YiChen, I am so sorry you were abused by this turbaned official working at Dubai airport who wore an apple watch. Disgusting behavior. Soon there won't be a China, there'll be Taiwan and lesser Taiwan (former mainland China). I wish you had gotten this fat mans name. He had no reason to tare up your ticket that is just sadistic. I am sorry man. Hope you feel better.

Reply To This Abuse Report