London Heathrow Airport (LHR) Abuse Report

Very expensive hand made hand was totally destroyed passing through security.
Security personnel seemed not to care. They were standing laughing. Without any explanation
This happened at Terminal 5 Fast lane 16 at around 14:40pm.
I have on. Greenish yellow top with white jeans.
I have pictures of the hat before and after.
My hat needs to be refunded. Immediately.
It was hand made.

I need my the price of my crushed hat refunded.
Immediately.

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