Calgary International Airport (YYC) Abuse Report

As an elderly man, I felt particularly vulnerable and was made to feel unwelcome at this airport. I was subjected to verbal abuse, with no explanation or justification. I was simply waiting in line for my flight when they announced that if you were on so and so flight, please board now. I thought I had to board then and stepped out of line. This is when the security guard began to berate me with a stream of profanity and insults. I was taken aback, I couldn't comprehend why I was being treated in such a way.
The security guard continued to verbally attack me despite the fact that I had done nothing wrong. People noticed the confrontation and no one attempted to intervene. He continued to hurl insults and criticisms at me until other security personnel arrived and escorted him away. I was horrified at the mistreatment from airport personnel. Terrible system with no accountability.

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