Charles de Gaulle International Airport (CDG) Abuse Report

The tax return system is disgusting and unbelievable! Never ever I would imagine it’s something could happen in a such civilised and developed city as Paris.

Officer would just lie in my face tell me that it gonna be refunded and I don’t need to do nothing and refuse to give me stamp. As I have already read numerous awful cases with CDG tax return online, I was being cautious and double checked with kiosk and planet but it happens my tax form wasn’t validated nor in the system!!! I tried three times with different officers but they give me the same answer as it’s stamped electronically, no stamp can be given.
Until I made a call with planet and follow their instructions to communicate with an officer again, finally got a stamp, no further instructions.
I checked online it’s finally in the system but my form need to be mailed, there was no one telling me, which indicates that they just don’t want to give the return!!

I don’t know if it’s a discrimination as I have an Asian face or I don’t dress fancy? The only reason I could think about is this! Otherwise why would they decide not giving me refund without asking anything? I bought some luxury stuff but were all for myself and souvenirs for friends.
This is totally disgusting, I know just my word wouldn’t be taken seriously as it’s continuously happening to other people especially Asians online!!!! This judgemental has to stop! Just communicate and ask question if they have concerns, and give reasons instead of being so dishonest!!!! Enjoyed my stay but not gonna give any my money to shopping in Paris.

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