Charles de Gaulle International Airport Abuse Report

NOTE: I tried multiple times to post this directly on the CDG website, but it won't allow comments in their system - it just refuses to accept it after you fill out the form.

Bonjour. We had a tremendous time visiting your beautiful country for 2-weeks, but the experience at the CDG Airport was a horrendous way to end our trip. We waited in the passport check line for over 2-hours (We even mentioned our flight times to several employees, who didn't seem to really care or worry about our time crunch). It's inexcusable to not have enough employees there to handle the crowd effectively. As a result, we didn't get through the line until 30-minutes after our flight started boarding - then we had to head over two more concourses to reach our flight, but your tram was closed down! We had to run on foot to get to our terminal and didn't reach it until after boarding concluded. We were fortunate that the gate still allowed us to board. This should have never happened and should be addressed for future travelers to La Douce France. Merci, Bill