Swissport employees who says she’s team leader, I’m very disappointed if team leader’s attitude and behavior so rude and using her position and taking advantage of her post how will them team will behave as she lied to me and gave me wrong information saying boxes and soft bags which was suitcase not a bag are not allowed due to it’s airline policy which is totally wrong checked airline policy also spoken to airline representative my box was accurate the size also there is no sort of policy of airline made it she wasted my more then two hours just she doesn’t want to work when asked her name she refused to give name also behavior was very unprofessional and rude , swissport need to give her more training also should not let them employee take advantage of them post and treating passengers like rubbish and waste them time and also trying to miss them flight