Airport abuse in France (FR)

Before arriving, I had requested wheelchair assistance, but no one was at the gate. I walked to passport control, showing my ticket stub, boarding pass and American…

On release from The Dinan Hospital in Brittany my wife and I flew from Rennes to CDG at 12:10pm on AF7531. I was recovering from a broken right femur. I could walk f…

When I try to go thru passport check/immigration right before security check. I could not understand because officer was speaking French, I asked if he could speak…

I took a flight from Winnipeg to Newcastle. My flight got to Newcastle but was turned back to Paris. We were promised a hotel on getting there. We got there and ever…

I am writing to formally lodge a complaint regarding the discriminatory treatment my husband and I received from a member of the Mobility Assistance team at Charles…

It was one of the worst experience of my life. My old parents were travelling with me, I booked the wheelchair service at Paris Airport. But we had to wait at the ga…

It was a worst nightmare to travel with Air France. The flight was delayed in Vancouver by 5 hours due to some issue with the plane tyre. No food was served while w…

Going through customs ; my mother while in wheelchair/ assistance was asked to get up to go through security despite. Me, her daughter telling them she has no balan…

I am disabled, single and travelling with a child. I arranged mobility assistance as this was the only way I could consider flying. The mobility assistance was awful…

The airport lost my luggage. They told me is in the airport and will be send the same day to the hotel. Didn’t happened. I have my medication in my luggage. I NEED T…