Indira Gandhi International Airport (DEL) PRABHAT PARASHAR Abuse Report

I had booked online, Airport Porter Service for 19-03-2023 and my booking ID APS02008146.
I may add here that fraud has been committed with me by porter Shri Prabhat Parashar. He did not do anything. He came to gate No 1 and from there he took the luggage to lamination machine. Thereafter he disappeared from the scene and never turned up. After waiting unnecessarily for some time, we had to carry our luggage to the check-in counter of the Thai Airlines ourselves. After about 45 minutes someone came and said he has been sent by Prabhat Parashar after paying Rs 500.00 to the porter service available at the arrival lane of cars/cabs. At that point there was no need for the porter because checked-in luggage was handed to the Thai Airlines.
I request you to look into the matter so that such indecent incidents don't happen.
Thanks.

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