Its very bad . I was traveling by Swiss air in Business class . It was allowed me 2 check bags/32kg each & 2cabin bags 8kg /each But Mr GURMEET did not allow me 2 cabin bag and demanded 21000INR. My both cabin bags were 8 kg /each & check in bags were26kg/each
I showed him my ticket . But he was laughing & demanding 21000INR cash.He harassed me mentally because of this incident I suffered in whole flight.
Let me know where to complain for him