Horrible experience.
There were 6 counters which should have 6 attending officials in total.
Only 2 officers were there.
4 counters were unmanned.
We had to wait for 1.5 hrs.
Huge queues.
When we asked where are the counters vacant.they told us that's it is duty changing time.
Ridiculous...For duty change.. 4 counters constantly unmanned for 2 hrs.
Please take urgent needful action to rectify this injustice.
No counter should be unmanned at any time.
Thanks and regards.