London Heathrow Airport (LHR)
59 abuse reports filed by travellers · Great Britain
Whilst walking to my gate, a staff member clipped my Achilles with either a trolley or a wheelchair. Without a care in the world, carried on walking away whilst I wa…
Appalling staff member, lost my passport I want cctv footage please this lady was rude and unprofessional she wasn't helpful, after she miss placed my passport she p…
The lady on check in, very poor skills, lack of manners and said I have an attitude as I had overweight luggage which I was happy to pay for and did. When I returned…
Missed my connecting flight because of LHR arrogance! We arrived from Charlotte US and needed to get the next flight to Madrid. We had 1.45 hours between flights. We…
Waiting for ages for 2 bags that should have been loaded long ago... lost the bus as well because of it
It was very confusing when I was going through security. I saw a cell a few meters from where I was standing in the queue. I thought the cell was for scanning my bod…
I had my bag searched st terminal 3. A small 10ml bottle of eye drops seemed to be the problem. During the search the female officer rummaged through my toiletries b…
Duty free sales girl in L’occitane was unprofessional amd neglected to package my products properly. Gave me false information saying that it was fine and my product…
There were 0 desks working at the All passports control and at some point the border officers did let only the group of seasonal workers which was huge to go throug…
Mouse at gate B38