Airport Abuse Reports
Mistreated by airport, police, immigration or passport-control staff while landing, transiting or taking off? Read real reports below — or file your own and warn other travellers.
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At security screening point, while going through metal detector, security lady asked me to put passport in tray. This is the business class line row 1. When my bag t…
I do not know the name of the officer, but I do have a number he had on the jacket he was wearing: 1011275 I just went trough security, in transit from Lisbon to Gu…
Injury Incident During Tarmac Transport – Request for Review To Whom It may Concern I am writing to formally report an incident that occurred while being transport…
I was on a transport bus being taken from my gate out onto the tarmac to board the plane, and the bus driver crashed into a concrete divider. Everyone in the bus who…
I could be being dramatic or overthinking but me and my family were shouted by a lady brunette glasses terminal 2 at as we were boarding our flight home for apparent…
Dear Sir or Madam, I am submitting a formal complaint regarding a serious breach of the rights of a passenger with reduced mobility at on 21 April 2026. The pa…
To Whom It May Concern, I am writing to formally submit a complaint regarding an incident that occurred at Paris Charles de Gaulle Airport in connection with my fli…
We had a very short time between connections going from non-Schengen to Schengen area. The queue for security check was horrendous and slow. They made us change our…
Security staff damaged my luggage and was Rude, refused to supply name or number
I transited through terminal 3 from flt. AI 2333 BKK Then onto Flt. AI 2017 for LHR I lost a small bag in the transit lounge with valuable items within. The Lost Pr…