Airport Abuse Reports

Mistreated by airport, police, immigration or passport-control staff while landing, transiting or taking off? Read real reports below — or file your own and warn other travellers.

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CDG
Charles de Gaulle International Airport Complaint ★★★★★

Going through customs ; my mother while in wheelchair/ assistance was asked to get up to go through security despite. Me, her daughter telling them she has no balan…

by Dana Cutzu • 2 years ago • 0 replies • France Wouldn't recommend
CDG
Charles de Gaulle International Airport Complaint ★★★★★

I am disabled, single and travelling with a child. I arranged mobility assistance as this was the only way I could consider flying. The mobility assistance was awful…

by sarah cane • 2 years ago • 0 replies • France Wouldn't recommend
CDG
Charles de Gaulle International Airport Complaint ★★★★★

The airport lost my luggage. They told me is in the airport and will be send the same day to the hotel. Didn’t happened. I have my medication in my luggage. I NEED T…

by Teodorescu nicoleta monica • 2 years ago • 0 replies • France Wouldn't recommend
CDG
Charles de Gaulle International Airport Complaint ★★★★★

I had a terrible experience when I didn't receive my carriage for my babies during a 5 hour stopover. I want compensation for this awful incident. Thanks

by Eli K. • 2 years ago • 0 replies • France Wouldn't recommend
CDG
Charles de Gaulle International Airport Complaint ★★★★★

Almost 2 Hours in board control line. Just 3 officers for all incoming flights.

by Bruno • 2 years ago • 0 replies • France Wouldn't recommend
DOH
Hamad International Airport Complaint ★★★★★

I made a transfer from Bali to madrid at this AirPort. I bought some souvenirs at Bali dutty free that they gave me in a normal bag. When i made the Security check…

by Almudena • 2 years ago • 0 replies • Qatar Would recommend
MAN
Manchester Airport Complaint ★★★★★

I had a terrible experience with security officers at Terminal 1, on August 5, 2024, which I would like to share here. My punk necklace with the locker was confiscat…

by Tomislav Busic • 2 years ago • 0 replies • Great Britain Wouldn't recommend
DEL
Indira Gandhi International Airport Complaint ★★★★★

Highly unorganised airport waited for 1.5 hours in security line had to fight request still missed the flight just because to proper line for checking to proper mana…

by Viraj pandya • 2 years ago • 0 replies • India Wouldn't recommend
CDG
Charles de Gaulle International Airport Complaint ★★★★★

The officer in customs was rude and threatening my children because they were laughing among themselves. I explain that they are underage and that she should talk to…

by Jiss D • 2 years ago • 0 replies • France Wouldn't recommend
CDG
Charles de Gaulle International Airport Complaint ★★★★★

This is not about any abuse of any official (none to be seen other than at passport control) Arrived from Prague with the knowledge that we had nearly a 5 hour la…

by Michael Nixon • 2 years ago • 0 replies • France Wouldn't recommend