Reports filed by British travellers

Passport Control out of control. Not british black passport work in electronic system Only 2 man passport control stations up. Slow. People missing flights or del…

I am a British lady (heavily pregnant) with my three daughters I flow from Batna (Algeria) to Paris Charles de Gaulle airport on the 31st August 2026 (flight number…

My brother has learning disabilities. We went through security. My brother does not understand what was being asked of him. He was being harassed to being searched…

This was an absolutely horrible experience. The staff were utterly incompetent and clearly lacked both training and experience. The placement of passport control is…

I could be being dramatic or overthinking but me and my family were shouted by a lady brunette glasses terminal 2 at as we were boarding our flight home for apparent…

Security staff damaged my luggage and was Rude, refused to supply name or number

I transited through terminal 3 from flt. AI 2333 BKK Then onto Flt. AI 2017 for LHR I lost a small bag in the transit lounge with valuable items within. The Lost Pr…

Was leaving the airport and had been through all the security and immigration. Literally going out of the door and there was a large group of airport police talking…

I am a British national travelling with my partner who is a Cambodian national. We were flying in for a quick trip, all required documents and money to hand. Thai im…

This was one of the worst airport experiences I’ve ever had. Passport control was complete chaos — there was no clear system, no organised queue, and no guidance on…