Reports filed by British travellers
71 abuse reports filed by nationals of GB.
We are 2 seventy plus passengers and had to check our own luggage in on our departure which is totally unacceptable and on arrival back in unexpected Uk, my passport…
We arrived, having booked a 3 hour slot and was told that we could only have 2 hours because the lounge was going to be closing. This obviously wasn't acceptable and…
My 10 year old son is autistic and was going through security when the machine beeped. I was told he needed to be searched. I am fine with this however, a 10 year ol…
Booked meet and greet parking, it was discussed on the call when booking that we would depart terminal 2 but arrive at terminal 3 I was told that's fine when you ar…
WHY don't you post height restrictions on airport parking?? It is impossible to find out this information. We have a van and want to park it at the airport to travel…
After security check in. There was only a few people that were taken to the left side for body pat test and over head bag being drug tested. I was one of them and I…
Absolutely shocking. Went to to arrivals and picked up family in the multi story. Was being polite and pressed the buzzer to speak to the staff on the machine and wa…
As a very frequent flyer, I completely understand and am fully aware of the stresses involved whilst going through security. However, this morning I have never exper…
I went through customs and I provided a Doctors letter and my prescription to customs when they were checking my suitcase to inform them I am diabetic and have insul…
This is my first time at DXB. I had a transit flight, firstly connections door is locked as a cage and no one is around to help or open it. I arrived at DXB, A lad…