Reports filed by British travellers

I have just had the displeasure of going through security,i was delayed at your security for 50 minutes due to a cup a plastic cup in my hand luggage,the arrogant se…

A queue of 30 minutes just to get into the building. Once inside the terminal, you will face the longest check-in queues ever envisioned, a sea of blank faces as tho…

My flight landed from Malaga at 21:00 at Manchester Airport and all passengers had been waiting for their luggage for nearly 40 minutes. I have been so exhausted, fe…

Security checks issue. Travelled before the same route with 2 small plastic bags with liquids. Medication (not prescription from GP) and essentials. I was told to fi…

Paid £75 in parking fees as we took an incorrect turn into terminal 1. We stayed here 2 hours collecting family from a floght

Hi, I am making this complaint against the human violence which I witnessed yesterday. I was at my gate B28, when all the passengers were stopped and manually che…

These staff members are downright hostile, unprofessional and seem to treat you with contempt. They have horrible customer service and treat their customers like tra…

I am quite forgiving of staff, especially because I've traveled so much I know everyone has their bad days. But Nikola Tesla Airport seems to only have bad days. I'v…

The chaotic and inconvenient construction being carried out was the least of my problems when I arrived at Nikola Tesla Airport. The staff were curt and almost downr…