Reports filed by British travellers

My family and I were unfairly denied access to our flight. we arrived at the gates 20 mins before take off. Our bags are on the flight. they said they could not boar…

Resting at passenger resting place near gate 24. Satheesh who is manger his staff were making noise for more than hours, after request by us they were were bad in an…

I got through the first round of security fine after requesting that my undeveloped film camera and extra roll of film didn’t go through the scanners - very understa…

After security there is no way of fulling a water bottle. Taps in toilets only run hot water. I had to buy a water bottle for almost £3. I would like to hear how you…

I fly all over the word and into Manchester quite frequently. My frustration is with arrival staff. I cannot understand why staff have to tell you where to go, it…

Whilst walking to my gate, a staff member clipped my Achilles with either a trolley or a wheelchair. Without a care in the world, carried on walking away whilst I wa…

Appalling staff member, lost my passport I want cctv footage please this lady was rude and unprofessional she wasn't helpful, after she miss placed my passport she p…

The lady on check in, very poor skills, lack of manners and said I have an attitude as I had overweight luggage which I was happy to pay for and did. When I returned…

I have landed yesterday on delhi airport on 27-02-2023. I have come from london, with $30,000 and by mistake I have missed the yellow card. They are asking me for a…

Security staff member made inappropriate comments whilst carrying out checks