Reports filed by British travellers

Dear to whom this email is relevant, I am extremely disappointed to say I found my time in CDG airport to be abysmal. Upon arrival, I was consistently directe…

This woman is very rude to customers of the airport - absolutely disgusting behaviour and I hope she gets serious disciplinary and looking into by the airport offici…

At the check in I was trying to close my suitcase and the man there shouted to me in French language. I just said you people scattered my stuff and left emotionally…

I traveled on BG389 from Bangkok to Dhaka on 15/06/25. At check-in, staff member Yudarath M was extremely rude and unhelpful regarding my passport, which was expirin…

I realised that I forgot my watch. (Only cheap Amazon watch at security) so I walked back to find it. En route, I asked a man with a security T-shirt on, “hello, I h…

Subject: Urgent Complaint – Discriminatory Treatment at Hamad Airport Dear [Recipient’s Name or Customer Service Team], I am writing to formally raise a seriou…

I am disabled, single and travelling with a child. I arranged mobility assistance as this was the only way I could consider flying. The mobility assistance was awful…

This is not about any abuse of any official (none to be seen other than at passport control) Arrived from Prague with the knowledge that we had nearly a 5 hour la…

I was going through the security E-gates when I was separated from my husband as his passport was not scanning. The officer at security (dark skin tone wearing green…

Hello, I am writing a complaint as my family and I missed our flight due to long queues because there was only one kiosk at control office open , leading to gate…