Airport Abuse Reports
Mistreated by airport, police, immigration or passport-control staff while landing, transiting or taking off? Read real reports below — or file your own and warn other travellers.
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Hi, I am making this complaint against the human violence which I witnessed yesterday. I was at my gate B28, when all the passengers were stopped and manually che…
Scottsdale is really leveling it up. With NO open restaurants, NO bars, nowhere to sleep if your flight’s delayed, overnight water shut off in the bathrooms, poor cu…
The staff sent us on an ant mill death spiral. We checked in for the flight and were caught in security for close to 3 hours. The staff were dismissive and rude. The…
Probably the worst and most confusing airport I've been to in my entire life. There are no English speaking people of any useful help. Those who do will send you aro…
These staff members are downright hostile, unprofessional and seem to treat you with contempt. They have horrible customer service and treat their customers like tra…
This was a terrible experience. I'm at a loss for words. The customer service don't speak any English, at all, nothing at all. They will not be able to help you unle…
The staff are such jerks. They were constantly rushing me at every stage. From taking out my passport to my ticket, they just keep yelling. I wanted to yell back but…
The security personnel are quite rude. They were very snarky to my American husband. They made him pay a “fee” to enter the airport. They also stole his luggage tags…
I understand it's a hub but who manages this? Several planes landing at the same time stressing everyone out. There's a useless and large seating area because you ca…
Feels like entering time dilatation. The wait time shows 15 minutes while you've already waited more than an hour. Just chaos and bad management, many passengers alm…