Airport Abuse Reports

Mistreated by airport, police, immigration or passport-control staff while landing, transiting or taking off? Read real reports below — or file your own and warn other travellers.

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MAN
Manchester Airport Complaint ★★★★★

Swissport employees who says she’s team leader, I’m very disappointed if team leader’s attitude and behavior so rude and using her position and taking advantage of h…

by Summan Khalid • 3 years ago • 0 replies • Great Britain Wouldn't recommend
LHR
London Heathrow Airport Complaint ★★★★★

I am writing to bring to your attention a distressing incident that occurred at the boarding gate of Heathrow airport on 27/06/2023 I believe it is crucial that you…

by Youcef Boutrid • 3 years ago • 0 replies • Great Britain Wouldn't recommend
LHR
London Heathrow Airport Complaint ★★★★★

We are 2 seventy plus passengers and had to check our own luggage in on our departure which is totally unacceptable and on arrival back in unexpected Uk, my passport…

by Stephen Wolfryd • 3 years ago • 0 replies • Great Britain Wouldn't recommend
LHR
London Heathrow Airport Complaint ★★★★★

I was passing security with my toddler in my arms after being told that I could carry him. We bipped and have been asked to both remove our shoes. My toddler was wea…

by Hélène LOUIS dit PICARD • 3 years ago • 1 reply • Great Britain Wouldn't recommend
MAN
Manchester Airport Complaint ★★★★★

We arrived, having booked a 3 hour slot and was told that we could only have 2 hours because the lounge was going to be closing. This obviously wasn't acceptable and…

by Grant Ellis • 3 years ago • 0 replies • Great Britain Wouldn't recommend
DXB
Dubai International Airport Complaint ★★★★★

I travelled from Airblue PA211 and booked a Luggage of 10KG at time of boarding along with my Hand carry Bag But Danata Offical took both bags and forgrt to put Tag…

by Abdul majeed • 3 years ago • 0 replies • United Arab Emirates Would recommend
DXB
Dubai International Airport Complaint ★★★★★

Battery taxi drivers drive too fast and I saw several on their cel phones while driving amongst pedestrians . This is a serious safety problem

by Rodney Emmerich • 3 years ago • 0 replies • United Arab Emirates Would recommend
DEL
Indira Gandhi International Airport Complaint ★★★★★

my passport was lost at spice jet priority counter while checking on 8152. my number 9871143606 if found pls return me

by monnjori deb • 3 years ago • 0 replies • India Would recommend
DEL
Indira Gandhi International Airport Complaint ★★★★★

I had my flight from Kathmandu to Delhi (AI 216) and then had a connecting flight from Delhi to Mumbai (AI 624) While going through the Security check my Hand Bag g…

by Aashutosh Aniruddha Acharekar • 3 years ago • 0 replies • India Would recommend
DXB
Dubai International Airport Complaint ★★★★★

They are blaming for me, so they were told me you want to book return ticket, and I was booked another return ticket fly Dubai through, so they are not accepting, so…

by Kirushiyan mohan • 3 years ago • 0 replies • United Arab Emirates Wouldn't recommend