Airport Abuse Reports
Mistreated by airport, police, immigration or passport-control staff while landing, transiting or taking off? Read real reports below — or file your own and warn other travellers.
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This is my first time at DXB. I had a transit flight, firstly connections door is locked as a cage and no one is around to help or open it. I arrived at DXB, A lad…
Dear Sir/Madam, We are travelling from the flight no UL195 from Columbo to India yesterday 29 April 2023 with seat no 8D,8E,8F While we are travelling my wife…
Spoke to me very harshly tried to touch inappropriate while checking took a lot of time while checking asked me to even remove white sneakers to make me late Ask me…
Complaint of the rude attitude from the departure immigration counter staff My flight is EK380 on 30th April,2023. The immigration machine could not success there…
The immigration officer was very rude to me. And My mother was calling to know if i reached safely so he shouted at me why are you talking on phone and rather than s…
I went to drop my mother who is 79 yr, for canada & had allotted wheelchair which was written in her tkt, despite of that she couldn't get her wheelchair and moreov…
To whom it may concern, My name is Vaibhav Mishra, citizen of India and resident of Dubai. I work for a middle eastern airlines and I was traveling on standby tick…
21st April, 0415hrs at immigration counter number 1 @ departure. The officer at counter number 1 was utterly unprofessional and unnecessarily rude. He had absolutely…
It took one and a half hours to the airport make the passengers luggage available. That's completely unacceptable, and caused me and my family loose our train at Eus…
Respected Sir/Madam When my father tried to reclaim vat in cash for our jewelry we purchased(refund is around 800 dirhams)..the official( male staff) refused to pay…