Airport Abuse Reports

Mistreated by airport, police, immigration or passport-control staff while landing, transiting or taking off? Read real reports below — or file your own and warn other travellers.

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PEK
Beijing Capital International Airport Complaint

This was a terrible experience. I'm at a loss for words. The customer service don't speak any English, at all, nothing at all. They will not be able to help you unle…

by Brooke Lynne 3 years ago 0 replies China Wouldn't recommend
CGK
Soekarno-Hatta International Airport Complaint

The staff are such jerks. They were constantly rushing me at every stage. From taking out my passport to my ticket, they just keep yelling. I wanted to yell back but…

by Chandrika Sauhan 3 years ago 0 replies Indonesia Wouldn't recommend
GEO
Cheddi Jagan International Airport Complaint

The security personnel are quite rude. They were very snarky to my American husband. They made him pay a “fee” to enter the airport. They also stole his luggage tags…

by Trixie D 3 years ago 0 replies Guyana Wouldn't recommend
YYC
Calgary International Airport Complaint

I understand it's a hub but who manages this? Several planes landing at the same time stressing everyone out. There's a useless and large seating area because you ca…

by Ajay B 3 years ago 0 replies Canada Wouldn't recommend
SYD
Sydney Kingsford Smith Airport Complaint

Feels like entering time dilatation. The wait time shows 15 minutes while you've already waited more than an hour. Just chaos and bad management, many passengers alm…

by Joy Marcos 3 years ago 0 replies Australia Wouldn't recommend
OSL
Oslo Airport Complaint

How is it that everyone who works here is oafish? This place is so confusing: the names of the destinations are written in Norwegian on the board. Also, why call it…

by Maya Chanda 3 years ago 0 replies Norway Wouldn't recommend
BEG
Belgrade Nikola Tesla Airport Complaint

Had the misfortune of transiting through Serbia today. The airport is bad as everyone on here says. But I'd add that the airport staff not only hate minorities but t…

by M Hannah 3 years ago 0 replies Serbia Wouldn't recommend
DXB
Dubai International Airport Complaint

Came of a QR flight having traveled First class to a Train that I was provented from boarding which should take me to arrivals held like cattle to allow two trains t…

by John Russell 3 years ago 1 reply United Arab Emirates Wouldn't recommend
ICN
Incheon International Airport Complaint

There is NO food available after 8pm. One of the worst airports I have seen. Everything is closed at 10.30pm, even the Exchange Offices. I can't believe you can not…

by Abu Dirand 3 years ago 0 replies Korea (south) Wouldn't recommend
FRA
Frankfurt Airport Complaint

The airport staff seem very unhappy to assist you. There are on average, queues of 3-4 hours for foreign passports. This is because they only open 1 or 2 booths, whi…

by Shellie Culvey 3 years ago 0 replies Germany Wouldn't recommend