Airport Abuse Reports

Mistreated by airport, police, immigration or passport-control staff while landing, transiting or taking off? Read real reports below — or file your own and warn other travellers.

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CDG
Charles de Gaulle International Airport Complaint ★★★★★

Comportement agressif, humiliant, discriminatoire et racisme au contrôle – voyage en famille à CDG Je voyageais avec mon mari et nos deux enfants au départ de l’a…

by Descout C • 1 year ago • 0 replies • France Wouldn't recommend
CDG
Charles de Gaulle International Airport Complaint ★★★★★

Por supuesto, aquí tienes el reclamo actualizado en **inglés**, con los datos incorporados y eliminando la mención positiva a Air France: --- **Subject:** Form…

by Yadira • 1 year ago • 0 replies • France Wouldn't recommend
DOH
Hamad International Airport Complaint ★★★★★

I had an overlay that lasted 13 hours, so I went to your front desk so they could book my accommodation. They said no, they could not book accommodation. I had to sl…

by Bianca • 1 year ago • 0 replies • Qatar Wouldn't recommend
CDG
Charles de Gaulle International Airport Complaint ★★★★★

In 25/04/2025 I arrived at this airport and was approached by a customs agent that refused to give me her name or ID number, and wanted to check my trolley bag. She…

by Pedro • 1 year ago • 0 replies • France Wouldn't recommend
CDG
Charles de Gaulle International Airport Complaint ★★★★★

I was berated by the customs agent during my de-tax process. He was an older man, Grey hair, mustache, beard, glasses, probably around 70 years old. One out of my 7…

by Jill Moran • 1 year ago • 0 replies • France Wouldn't recommend
BKK
Suvarnabhumi Airport Complaint ★★★★★

I traveled on BG389 from Bangkok to Dhaka on 15/06/25. At check-in, staff member Yudarath M was extremely rude and unhelpful regarding my passport, which was expirin…

by Marsia Mim • 1 year ago • 0 replies • Thailand Wouldn't recommend
CDG
Charles de Gaulle International Airport Complaint ★★★★★

I was going through TSA to catch a connecting flight to Budapest after I had already flown from the Atlanta airport to this one. They mocked me and my friend for our…

by Jayden Brannon • 1 year ago • 0 replies • France Wouldn't recommend
AMS
Amsterdam Airport Schiphol Complaint ★★★★★

Even though my elderly mom and I had all the documents needed at migration they dared to say they were fake and making us wait for an hour asking for more and more e…

by Lorena • 1 year ago • 0 replies • Netherlands Wouldn't recommend
CDG
Charles de Gaulle International Airport Complaint ★★★★★

Traveling through the CDG airport is a pleasant experience- the airport is clean, well staffed, and efficient with a great selections of duty free products and resta…

by Jennifer Yiu • 1 year ago • 0 replies • France Would recommend
CDG
Charles de Gaulle International Airport Complaint ★★★★★

The fact that one of the largest, wealthiest, and most trafficked airports in Europe doesn’t offer reclining seating in their special assistance areas is not just a…

by MBenaglia • 1 year ago • 0 replies • France Wouldn't recommend