Airport Abuse Reports
Mistreated by airport, police, immigration or passport-control staff while landing, transiting or taking off? Read real reports below — or file your own and warn other travellers.
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I am Elena Bystrova and have a complaint about supervisor of custom department at terminal 2 B-D. My carry-on luggage was sent to a second check and a lady took my s…
Bad service and attitude by this one person, Leslie (can’t even confirm her name because it was told by a person that does not really take my complaint seriously) at…
Dear Sir or Madam, I am writing to formally file a complaint regarding an extremely serious incident that took place on March 2, 2025, at approximately 6:00 AM in…
Hello, I have travelled from Bangkok to Phuket with Air Asia, my luggage has been opened, broken and stolen (perfume Yves saint Laurent of 100 ml). Could you pleas…
The airport security agents who were checking my mom's bag (who was flying with me) were very rude to us, claimed that we could only bring one ziplock bag of liquids…
The airport security agents who were checking my mom's bag (who was flying with me) were very rude to us, claimed that we could only bring one ziplock bag of liquids…
I realised that I forgot my watch. (Only cheap Amazon watch at security) so I walked back to find it. En route, I asked a man with a security T-shirt on, “hello, I h…
Subject: Urgent Complaint – Discriminatory Treatment at Hamad Airport Dear [Recipient’s Name or Customer Service Team], I am writing to formally raise a seriou…
Hello, on my way to London yesterday with British airways I was harassed yesterday by the French officials and taken to the station because they told me I stayed a w…
She refused to get quickly at check two “suspicious baggage” after told we have to boarding in less then 20 minutes results nothing dangerous or prohibited in both b…