Airport Abuse Reports

Mistreated by airport, police, immigration or passport-control staff while landing, transiting or taking off? Read real reports below — or file your own and warn other travellers.

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MPM
Maputo Airport Complaint ★★★★★

This official who is checking back packs asking for money or anything and keep abusing

by Batuhan • 1 year ago • 0 replies • Mozambique Wouldn't recommend
BKK
Suvarnabhumi Airport Complaint ★★★★★

Security check was unreasonable with carry on bag that contained shampoo and perfume in bottles that exceeded regulated limits. I argued that both containers did not…

by Eldon DiFederico • 1 year ago • 0 replies • Thailand Would recommend
CDG
Charles de Gaulle International Airport Complaint ★★★★★

I am writing to formally complain about the unprofessional behaviour, what I perceived as harassment, and the apparent lack of preparedness of an airport staff membe…

by JOSE GUILLERMO VALENCIA CORREA • 1 year ago • 0 replies • France Wouldn't recommend
CDG
Charles de Gaulle International Airport Complaint ★★★★★

Im a Canadian who travel Air France from Paris to Hong Kong. The original gate was in Terminal 2L, but subsequently has changed to Terminal 2K an hour before depart…

by Andrew • 1 year ago • 0 replies • France Would recommend
CDG
Charles de Gaulle International Airport Complaint ★★★★★

My husband and I have access to the AA lounge but it is before the passport control at gates B20-31. The airport tricks/forces travellers to advance through addition…

by Jeannie Taillat • 1 year ago • 0 replies • France Wouldn't recommend
DEL
Indira Gandhi International Airport Complaint ★★★★★

I am writing to formally raise a complaint against an immigration official at Indira Gandhi International Airport, Delhi, for misusing my personal mobile phone and b…

by Kirpal Singh • 1 year ago • 0 replies • India Wouldn't recommend
BKK
Suvarnabhumi Airport Complaint ★★★★★

BKK April 8, 2025 fly SQ 711. 6:30 PM Dear Mr. Kittipong Kittikachorn, BKK Airport Director. Contest: Gate D7 is physically open. I entered the gate and went…

by Alain Denarier • 1 year ago • 0 replies • Thailand Would recommend
BKK
Suvarnabhumi Airport Complaint ★★★★★

I bought a pricy body lotion (La Roche Posay 22.- CHF) at the Duty Free Shop in Zürich Airport. They took it away from me here at the airport in Bangkok at the secur…

by Zoe Jäggi • 1 year ago • 0 replies • Thailand Wouldn't recommend
CDG
Charles de Gaulle International Airport Complaint ★★★★★

I have health issues like diabetes, Gerd, ibs, and i was struggling with pain on my liver lvl all morning, I got close to my gate, but I had to use the bathroom befo…

by Abdelmouaz Bouabellou • 1 year ago • 0 replies • France Wouldn't recommend
DEL
Indira Gandhi International Airport Complaint ★★★★★

I have been traveling with Ethihad, Emirates & Qatar for a long time. Delhi airport check in staff constantly tries to make money from passengers about their weight…

by Seena Thomas • 1 year ago • 0 replies • India Wouldn't recommend