Airport Abuse Reports
Mistreated by airport, police, immigration or passport-control staff while landing, transiting or taking off? Read real reports below — or file your own and warn other travellers.
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21st April, 0415hrs at immigration counter number 1 @ departure. The officer at counter number 1 was utterly unprofessional and unnecessarily rude. He had absolutely…
It took one and a half hours to the airport make the passengers luggage available. That's completely unacceptable, and caused me and my family loose our train at Eus…
Respected Sir/Madam When my father tried to reclaim vat in cash for our jewelry we purchased(refund is around 800 dirhams)..the official( male staff) refused to pay…
I am coming from Jeddah Airport and I didn't found my Zam Zam water on the belt when I complained to the concern person Mr Chandan he didn't take action on this
I lost my covid report and the lady at security’s shouted and caused me anxiety , this is unacceptable and I advice Better be ready for this type of behaviour
Its very bad . I was traveling by Swiss air in Business class . It was allowed me 2 check bags/32kg each & 2cabin bags 8kg /each But Mr GURMEET did not allow me 2…
Counter staff at counter 338 didn’t allow us to carry the baggage although the weight was inside the permitted weight. While we were repacking she was laughing as if…
My daughter who is twelve fainted at security. They brought her water and something sweet. We looked at whether we needed a medic. She recovered. We made our way…
I was asked for my passport by a male custom officer while crossing custom and then asked to put my bags through scanner for which I cooperated. Then later on they a…
A security officer in check in was literally shouting at us in hindi (which we couldn't understand by the way) I am 8 months pregnant as well and I couldn't match up…